This guide covers everything you need to know about ’ flight cancellation and refund policy, including key deadlines, fees, and how to request a refund.
1. 24-Hour Cancellation Policy
follows the U.S. Department of Transportation (DOT) 24-hour rule, which allows passengers to cancel their flight within 24 hours of booking for a full refund, as long as:The booking was made at least 7 days before departure.
The ticket was purchased directly from (website, app, or customer service).
Note: Non-refundable tickets canceled after 24 hours may incur fees or only qualify for travel credit.
2. Cancelling Flight
A. Refundable Tickets
Full refund to the original payment method.
No cancellation fees apply.
B. Non-Refundable TicketsTravel credit (valid for one year from the original booking date).Option to change the flight (change fees may apply, depending on fare rules).No cash refund, but passengers may receive C. Hawaiin airlines -Initiated Cancellations
If Hawaiin airlines cancels or significantly delays your flight, you are entitled to:A full refund (even for non-refundable tickets).
Rebooking on the next available flight at no extra cost.
3. How to Cancel a Hawaiin airlines Flight
Online Cancellation
Visit :- Hawaiin airlines Flight Cancellation and Refund Policy.
Go to "Manage Trips" and enter your booking details.
Select your flight and choose "Cancel Flight."
Follow the prompts to receive a refund or travel credit.
Cancellation via Customer Service
4. Hawaiin airlines Refund ProcessRefundable tickets: Processed within 7-10 business days (credit card refunds may take longer).
Non-refundable tickets: Eligible for travel credit only.
Cancelled flights by Hawaiin airlines: Refunds are processed automatically or upon request.
5. Hawaiin airlines Change Fees & Waivers No change fees for flights within Hawaii (inter-island).
Mainland/U.S. flights: Change fees vary by fare type.
International flights: Fees may apply; check fare rules before modifying.
Exception: During travel disruptions (weather, pandemics), Hawaiin airlines may waive change fees.
6. Travel Insurance & Protection Plans
For added flexibility, consider purchasing:
Hawaiin airlines Travel Protection (covers cancellations for medical or other covered reasons).
Third-party travel insurance (e.g., Allianz, World Nomads).
7. Key Takeaways
✅ 24-hour free cancellation applies if booked at least 7 days before departure.
✅ Non-refundable tickets get travel credit, not cash refunds.
✅ No change fees for inter-island flights.
✅ Refunds for airline-initiated cancellations are automatic or upon request.
Final Thoughts
Hawaiin airlines offers reasonable cancellation and refund policies, but always review your fare conditions before booking. If your plans are uncertain, consider purchasing a refundable ticket or travel insurance for maximum flexibility.